Puffco Vaporizers & Accessories

Puffco products are designed and engineered in Brooklyn, New York, USA, where the company is headquartered. While manufacturing often occurs overseas with reputable partners, Puffco maintains stringent quality control and design oversight to ensure its products meet its high standards. This approach allows them to innovate rapidly and deliver cutting-edge technology to the market.

Yes. The Peak’s single-button operation and preset heating modes simplify dabbing. Its durable design withstands learning curves, making it ideal for newcomers to concentrates. Still, Puffco units usually have options for experienced users as well. Take this into consideration when choosing the device you want.

With proper cleaning, atomizers typically last 1-3 months. However, some users attest to their atomizers functioning well for up to 4 months. Avoid overheating to extend longevity.

Only authorized retailers (like TVape) stock authentic chambers, batteries, and glass. Counterfeit parts void warranties and risk device failure.

Disassemble the chamber after each session. Soak the atomizer base in 99% isopropyl alcohol for 30 minutes, then air-dry. Never submerge the battery. Deep-clean glass parts weekly with coarse salt and alcohol.

A blinking red/white light signals connection issues between the atomizer and base. Try reseating the chamber, ensuring no residue blocks contact points. If persistent, your atomizer likely needs replacement – use only genuine Puffco parts.

Register new devices at Puffco.com/warranty within 14 days of purchase. Have your receipt and device serial number (under the base) ready. TVape can only respect the manufacturer's warranty when proof of registration is provided.

No. Non-OEM chargers risk battery damage and void warranties. Use only the included magnetic charger for Peak/Proxy models. The Peak Pro supports compatible Qi wireless pads.

Empty the chamber after use to prevent residue buildup. Store devices upright in a dry, room-temperature environment. Use silicone containers for concentrates – never leave material in the atomizer.

Fakes often have misspelled packaging, weak magnets, or inconsistent ceramic finishes. Authentic parts ship with holographic security stickers and QR registration codes. TVape verifies every component to ensure this is not a problem for our users.

While Puffco devices are built with intelligent charging circuits to prevent overcharging, unplugging any electronic device once it's fully charged is generally recommended. This practice helps to prolong the overall lifespan of the battery. However, modern Puffco devices are designed to stop charging once full safely, so occasional overnight charging is unlikely to cause immediate damage, but consistent practice may contribute to minor long-term battery degradation. For optimal battery health, always refer to the specific charging guidelines provided in your Puffco device's user manual.

If you have recently purchased a Puffco Vaporizer, contact us for any help or guidance.